Service     Policies     About Us

The Carpenter's Loft Store Policies

Our Returns Policy:

WE CONSIDER OUR CUSTOMERS TO BE PART OF OUR FAMILY

Your complete satisfaction is of utmost importance to us at The Carpenter's Loft.  If for any reason you are not 100% satisfied with any item, simply ship it back to us within 14 days. At your option,  we will refund, exchange or issue a store credit for the item cost plus original shipping charge. We appreciate your business and it is our hope to see you back soon.

Merchandise Availability Policy:

We strive to bring you the best value in all your decorating needs. In order to do this, we are constantly updating our inventory. Dispite our efforts to synchronize our inventory across all sales channels, some items that appear on our site may occasionally be out of stock. Should your order include an item that is out of stock, we will notify you within 24 hours of the item’s future availability and place it on reserve for you if you so choose or issue you a refund.

May God bless you richly!!